Terms and Conditions

Freight and Dispatch

Freight charges are added at check out to your account. It is calculated on where you are in the world and the weight of the items selected.

All orders will be dispatched within 2 working days unless otherwise negotiated between Paua World and the Customer.

All orders are subject to availability of stock and you will be notified immediately if we are temporarily out of stock.

Customs Duty and Sales Tax

It rarely happens but if your parcel is stopped by your country’s customs and they wish for you to pay a duty or sales tax, please understand that we cannot be responsible for this random bad luck.

Goods and Services Tax (GST) will be added at check out for New Zealand customers only.

Breakages

We stand by all our products so if for any reason the product you receive has been damaged by the shipping process, please contact us within 14 days and we will replace the item or refund your money on receipt of the damaged item.

Disclaimer

The Web Site and its entire contents are provided on an “as is?basis. PAUA WORLD does not make any representation or warranty (either express or implied) as to the completeness, accuracy, reliability or availability of the Web Site or its contents.

PAUA WORLD and its officers, employees, agents, contractors or agents shall not be liable for any loss, damage, claim, expense, cost (including legal costs) or liability arising from your use or non use of the Web Site, or your reliance upon information contained upon it (whether arising from Pauaworld’s negligence or otherwise).

We reserve the right to make changes to the content or pricing on this website at any time, and if necessarily to withdraw any products from this website at any time.